Design Center Frequently Asked Questions

What are the different Design Center Packages?

• Platinum Design Package w/ Data Entry - $699.00
  Includes: Custom flash header (10 seconds textual and pre-existing flash animation customized to clients colors and content), 10 content pages, 10 pictures, 50 product catalog items - With Data Entry.
• Platinum Design Package - $599.00
  Includes: Custom flash header (10 seconds textual and pre-existing flash animation customized to clients colors and content), 10 content pages, 10 pictures, 50 product catalog items - Without Data Entry. 
• Gold Design Package - $499.00
  Includes: Custom header, 10 content pages, 10 pictures
• Silver Design Package - $399.00
  Includes: Custom header, 5 content pages, 5 pictures
• Starter Design Package - $250.00
  Includes: Custom header, 1 content page, 2 pictures

What about the A la Carte items?

• Pre-existing Custom Logo Design - $169.00
  Custom logo design (3 versions shown. 2 revisions done to the selected choice) from Pre-existing Logo templates. 
• Custom Logo Design - $299.00
  Custom logo design (3 versions shown. 2 revisions done to the selected choice), totally customized logo. 
• Product Catalog Items - $169.00
  10 Product Catalog Items - Without Data Entry. 
• Product Catalog Items w/ Data Entry - $199.00
  10 Product Catalog Items - With Data Entry. 
• Custom Flash Intro Design - $199.00
  Custom Flash Intro (10 seconds textual and pre-existing flash animation customized to clients colors and content) 
• Additional Custom Page Design - $99.00

How does the Design Center process work?

Step 1: A Design Center Project Manager will contact client for a consultation. The Project Manager will go over the package purchased and explain the information we will need to complete the package. The Project Manager will request that the client download, sign and fax in the Design Agreement. * We cannot begin the design package until we receive the signed agreement.

Step 2: Client then visits the Design Center in their Web site admin and submits Design Package details.

Step 3: Conceptual Design Phase - An email is sent to the client alerting them there is a conceptual design to approve. Client must then login to the Design Center section of their admin to review the concept. The conceptual design will be in the form of a static .jpg image.

Step 4: The client visits the Design Center in their Web site admin and either approves or declines conceptual design. Our designers are unable to make revisions until the design is either approved or declined:

a. If the client approves of the conceptual design, the client must select the design they are approving and click Submit to move on to the Design Integration phase.
b. If the client declines the design, the process goes back to Step 3. Two revisions are permitted in this part of the process.

Step 5: Design Integration Phase - Conceptual design is integrated into Web site and submitted to client (via email notice) for approval. Client visits the Design Center in their Web site admin and either approves or declines the integrated design. Our designers are unable to make revisions until the
design is either approved or declined:

a. If the client approves the integrated Web site, they must select the approve radio button and click Submit. * Your actual site will not be updated with the new look until the Project Manager copies the files from the clone site over to the actual site. If the design is approved after normal business hours, the changes will not take place until the following business day.
b. If the client declines the design, then the process goes back to beginning of Step 5. *Two revisions are permitted in this part of the process.

What are some of the benefits of the Design Center?

1. It allows WCO’s to focus on closing more sales instead of spending valuable time designing sites.
2. The Design Center opens up a whole new market of prospects, who weren’t interested before because they felt uncomfortable or didn’t have the time to develop the site themselves.
3. It will lower your attrition rate by:
   • Reducing customer frustration with software
   • Providing a high-end Web presence, customized specifically for your customers’ business needs.

What additional information do I need to know about the Design Center?

The purchase can take place at the time of the sale or at any time after the sale through the “Design Center” link in the Site Admin.

At the time of the sale:

The WCO marks in the Admin if they would like to include a Design Package in the Web site purchase:

• If WCO opts to offer it, prospect is presented with *pricing in the site activation screen that includes total of setup + Design Package. Prospect can also choose to upgrade the package that the WCO is offering with setup; or purchase A la Carte Menu options, as well, in the activation screen.
• If WCO opts not to offer Design Package, prospect is presented with normal site activation screen. At the time of activation, prospect can choose to add on a Design Package or A la Carte menu options.
• Prospect completes activation

After the sale:

• Client or WCO clicks on “Design Center” link in site Admin
• Client chooses from Design Center Package options or A la Carte Menu options
• Client adds Design Center Packages or A la Carte Menu options to the cart
• Client checks out
  
  *Please Note: Cost of design package is deducted from commission of Web site sale. WCO’s do not make any profit on the Design Packages.

Do you have any other tips for me?

Tip #1 It is recommended that your clients not work on their sites while the Design Packages are being processed. The design work will take place on a cloned site. If the customer on their real site does any updates, their updates will be overwritten when the design package is approved and the site is copied back over to the actual site.

Tip #2 The actual site will not be overwritten until the client has approved the final Design.